Job Description
- To manage general inquiries/ RFQ by providing details such as Quotation, delivery lead time & meeting customer dateline.
- To manage and able to handle quotation, pricing policy and collection
- To manage Tender GLC & private sector on documentation of tender, PDS & SDS & any relevant support document required.
- For new customer; to register as their vendor though customer system/ manual.
- For existing customer; update on any company latest information & renewal any expiring vendor licensing.
- To entertain customer complaint within 24 hours; and when not in the position to, refers customer(s) to appropriate department.
- To conduct customer survey (online) especially for Top 40 Customer once a year (at least)
- To Manage customer order from PO, delivery arrangement & invoicing
- System and documentation control customer records of purchase, DO, Invoices (Debtor file)
- Communicate with internal department on any direct request or unresolved issue
- Able to handle multi task, set priorities & manage time effectively
12. Issue for COO (export)
13. Monitoring on East Coast Kemaman RFQ and sales activities
14. Follow up on quotations
15. Follow up on sales enquiries
16. Approaching all Government department to explore for lubricants businesses
17. Check daily on e-perolehan on relevant RFQ and tenders
18. Contact Matrade Worldwide to find suitable business partners or distributors for our products
19. Vendor registration process and requirement
Work Remotely
- No
Job Type: Full-time
Salary: RM2,000.00 - RM2,500.00 per month
Benefits:
- Health insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Education:
- STM/STPM (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)
Expected Start Date: 10/01/2021
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