Are you familiar with digital cameras, printers & photocopiers? Join our Canon tech-support team!
Would you like to get an in-depth experience in the world of photography and imaging? This is your chance to join our Canon amazing tech-support team.
Not sure if you can do the job? Nothing to worry about! We equip successful candidates with a complete training on the company’s imaging & optical products, as well as guidance on providing troubleshooting and technical solutions.
What you will do:
Depending on the team that successful candidates will join, responsibilities vary:
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Answer customers’ inquiries and troubleshoot or escalate technical issues that they face
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
- Enjoy your time in Greece!
What you will bring:
- Strong written and verbal skills in Swedish
- Good communication skills in English
- Tech savviness
- Solution driven out of the box thinking
- An empathetic soul with the communication skills that match
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Private Health Insurance
- Numerous benefits and discounts
- Fully paid training by certified instructors
