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Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
- WHAT IS EDENRED?
The Edenred State of mind - We are a unique company.
Working at Edenred means being part of a company that is Innovative, Multicultural, Responsible, Bold.
We are looking for new employees who will embrace the Edenred adventure with the same intensity and passion as we do. They will feel right at ease at Edenred because they like to push back the boundaries, try new things, constantly improve, win and grow. We need women and men who share our ambition, who are looking to perform, challenge us and themselves to move forward every day. We are looking for women and men who want to vibe with us.
Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting 52 million users and 2 million partner merchants in 45 countries via 950,000 corporate clients.
Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards).
True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility.
Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.
In 2022, thanks to its global technology assets, the Group managed some €38 billion in business volume, primarily carried out via mobile applications, online platforms and cards.
Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good and MSCI Europe.
- WHAT IS EDENRED ROMANIA?
This year, Edenred celebrates 25 years of activity in Romania! During this period, the company has continuously adapted to respond to the everchanging needs of consumers, technological evolution and economic and social changes, becoming the main digital platform for services and payments in Romania, with 100% digital solutions for employees, companies, merchants and administration, all connected in a symbiotic ecosystem. Edenred continues to be socially responsible, promoting socially, economically and ecologically virtuous solutions, thus placing ESG at the heart of all its activities.
It serves everyday over 1.7 million employees, 33,000 + companies and over 60,000 merchants, while constantly supporting and advising the local and national authoritities (legislative and governmental) to identify and implement the best measures for solving the HR market needs and improve the wellbeing of local, regional and national stakeholders.
Driven by a strong customer oriented culture and a constant pursue for simplicity, Edenred Romania is an innovation vector in the market - the first company to propose a benefit mobile application / platform (benefitsystems.ro), the first chatbot in the industry or the first integration of our products & services with popular growing Romanian platforms (i.e. Tazz, Freshful), fully benefitting by the presence in Romania of the Group Technology Hub – Edenred Digital Center.
With a reputation of entrepreneurial company that is permanently seeking to onboard the talents, Edenred Romania is the place where we believe that business excellence can be achieved with team approach and respect. We are respectful towards our customers, by being pro-active, accountable, and honest; to our colleagues, by expressing gratitude and recognition; to our shareholders, by using the resources they put at our disposal efficiently; and to society by promoting products and services that create value for all stakeholders.
- WHAT IS benefitsystems?
Benefit Systems
is the market leader of electronic employee benefits in Romania, with the widest range of extra-salary benefits, offering companies a complete flow for managing, reporting, and integrating into accountancy and payroll systems of all benefits chosen directly by their employees.
HOW DOES THE BENEFIT PLATFORM WORK?
The employer concludes a contract and sends a list of employees with the corresponding monthly budget. The platform works like an online store where each employee has secure access to a wide range of flexible benefits, offers and discounts, within the budget provided by the employer. The employer thus outsources a service that would have taken the company's internal resources, both time wise, as well as human or financial.
- YOU WILL VIBE WITH US
The Loyalty Officer will support the growth of the loyalty business line, working closely with the loyalty lead to deliver the required outcome to loyalty clients. He/she will be focused on day to day operations, related to implementation and follow-up for negotiation of offers for each loyalty client
He/she will be in charge of:
- supporting day to day operations of loyalty area
- being involved in discussions with loyalty partners and clients regarding offers that need to be implemented in clients’ loyalty programs/platforms
- supporting operational activities related to launching new deals or maintaining/developing existing ones
- managing contracts and communication/promotional terms with potential partners in collaboration with the loyalty lead and loyalty clients and in accordance with the applicable law and the company's internal procedures
- following up on ongoing negotiation with existing and potential new partners/clients
- preparing and providing analyzes and reports on the identification of potential or existing partners and offer negotiation status
- managing sales data regarding campaign results
- maintaining an organized e-archive with relevant campaign materials (e.g.: offer forms, visuals, results)
- WE WILL VIBE WITH YOU
You have min 3 years experience in a Customer Service/Telesales position/Operations (B2B).
You are graduated from a bachelor’s or master’s degree.
You have demonstrated:
- Problem solving via innovation & creativity
- Strong communications skills (verbal and written)
- Good knowledge of MS Office
- Can-do attitude and results-driven
- Cool-tempered and able to handle rejection
- Ability to learn about products and services and describe/explain them to prospects
- Excellent phone manner and articulation
- Result oriented skills
- Excellent planning and time management/prioritization skills
- Good knowledge of Microsoft Office Package
Languages required: Romanian & English.
- EXPECTED START DATE
ASAP
- OTHER DETAILS
- Location: Bucharest Office
- Specific working conditions: Full-time job
Edenred Romania SRL will process your personal data for selecting and recruiting personnel for our openings. Please read our privacy policy for recruiting available on our website to better understand what data we are processing, the purpose for processing, legal ground, where we transfer your data and what rights you have:
https://www.edenred.ro/en/privacy-policy
By applying to this role, you confirm that you have read and understood our privacy policy for recruiting.
Apply now and Vibe with Us!
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