Department: NZ Strategic Execution Strategy
Division: New Zealand
Location: Auckland or Wellington
Mō te tūranga - About the role
Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small.
The PX Governance Lead is critical to making this happen and key responsibilities of the role will include the following:
Lead and own the design and adoption of tools, frameworks and capabilities to support effective process governance practices, including the evolution of process maturity, innovation and process IP.
Create and maintain NZ Process Excellence artefacts (such as process maturity strategy, standards, guides, etc) to support alignment of NZ business process maps with the ANZ process governance framework
Establish and facilitate process change governance and PX CoE governance to enable innovation and consistent process execution and process transformation that drives and value improvements
Ensure continuous improvement and aligning with global process developments, new models and improving ANZ frameworks, tooling and process intelligence
Advocate and engage to ensure adoption of an end-to-end process mindset that underpins a Customer Value Proposition / Process Owner model
Role Location: Auckland or Wellington
Role Type: Permanent, Fulltime
Ōu Pūkenga? - What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Extensive experience with developing and embedding process management with strong knowledge of process governance, process maturity and associated process frameworks (APQC, BPMN etc.)
Extensive process engineering experience, including end to end process mapping and knowledge of business process management systems and governance frameworks.
Demonstrated ability to deliver tangible results to deadline across a complex and changing environment.
Strong analytical and problem-solving skills.
Proven ability to build and maintain relationships and establish credibility with stakeholders and senior management.
Excellent communication and interpersonal skills, able to manage conflicting priorities professionally.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So, why join us?
There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.
But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.
We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.
You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
To find out more about working at ANZ or to view other opportunities visit www.careers.anz.com.
Te Rā Ōtinga - Job Posting End Date
26/11/2023, 11.59pm, (Melbourne Australia)
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