Senior Operations Associate [Romania]


 
The Senior Operations Associate at Veeam is responsible for assisting with project coordination, reporting and file management.

Responsibilities

  • Provide coordination, logistics and operational support for training programs, events, projects and workstreams for the EMEA Sales Acceleration Team

  • Work with internal trainers and outside vendors on organising trainings that meet all necessary requirements: search the venues, book conference rooms, deal with outside vendors and payments, if necessary, work with outside vendors on printing participant’s materials

  • Provide training session (Teams/Zoom) production where needed including monitoring chat, documenting participants, preparing recordings and extracting reports

  • Consult with the Sales Acceleration team and stakeholders on planning of upcoming training sessions, programs and the needed communications, invitations, etc.

    • Provide additional support where help is needed regarding data collection, content review and preparation, dry-runs, confirmation of stakeholders, etc.

  • Coordinate other needed logistics and training coordination support including, but not limited to:

    • Supply ordering and inventory management

    • Updating the information pages/libraries on the internal resources

    • Shipping/printing requests

    • Ordering for training giveaways

    • Program and process documentation as needed

    • Monitor onboarding training learning assignments

    • Coordination with Veeam Office Ambassadors where appropriate

    • Book conference rooms and complete room setups needed for training events

    • Ensure all necessary supplies, printed materials and resources are available for onsite and virtual training events

    • Provide administrative support to EMEA Sales Acceleration team as needed

    • Updating Sales Acceleration Global training calendar in SharePoint

    • Providing materials after the training to attendees (feedback forms, etc.)

    • Supporting debrief analysis and recommendations for improvement where possible

  • Manage the projects’ finances in Coupa payment system: work with the invoices and contracts, track payments and contracts

  • Serve as a team resource for learning reporting and monitoring of quarterly learning plans

    • Run standard and ad hoc reports and format presentation data as required

  • Support other departmental functions as needed

Qualifications

  • Bachelor’s Degree required (a combination of education and experience will be considered)

  • 1-3 years of experience coordinating and supporting activities and functions at a departmental level

  • Experience with software tools including Microsoft Project, Microsoft Office, Microsoft SharePoint; sales force automation tools such as Salesforce.com highly desired

  • Comprehensive knowledge of process, project and program management and the ability to apply them when solving operational issues

  • Ability to effectively communicate and collaborate with a diverse range of people and job functions

  • Planning and process analysis

  • Analytical Thinking

  • Excellent written and verbal communication skills

  • Adaptability/Flexibility

  • Strong interpersonal and relationship skills

  • Excellent time management skills

  • Ability to work independently and adapt to a fast-changing environment

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